Help Center

Help and Customer Service Center

Order History

Receive important information about your order.

Find Store Location & Hours

Find a furniture or mattress store near you.

Frequently Asked Questions

Search Ashley’s frequently asked questions.

Customer Privacy Preferences

Set your data privacy preferences.

Cancel My Order

Submit a cancellation request online

Pre-Delivery Tips

Discover how to prepare your home for furniture delivery.

Mattress Programs

Learn about the Used Mattress Recovery and Recycling Act.

Contact Us

Call us (02) 69641009

Need help with something else? We're happy to assist you.

Schedule In-Store Appointment

Schedule an appointment in your nearest Ashley store.

Credit Customer Service

Synchrony Financial

Consumer Accounts

1-866-396-8254

log into Synchrony

Concora Credit

Customer Service

1-866-502-6439

log into Concora

Acima Leasing