Price Match

Price Match Guarantee

What It Is

If you find a lower price on Amazon.com for an identical in-stock product, tell us and we'll match it.

Price Match Criteria

  • Sold By: The item must be sold and fulfilled by Amazon.com.
  • Identical Item: The product is the same size, model, SKU, quantity, brand, name and color.
  • In Stock: the item must be in stock on the online retailer’s website and AshleyFurniture.com at the time of the price match request.
  • Other Exclusions: Resale purchases and rain checks for items not currently in stock will not be eligible for price matching.

Here's How It Works

  1. Submit your price match request via chat with a live link to the other online retailer's website showing the lower price.
  2. We'll review and verify the price match request. Credit adjustments for price matches are reviewed and approved by customer care.
  3. Requests will be processed after your items are delivered and after the final total has been charged to the payment method used on your order.
  4. If you encounter any issues, we'll send you a promo code for 10% off your next purchase. Some exclusions apply.

We Don't Price Match

  • Discounts applied at checkout
  • Offers advertised as a percentage off or dollar off (e.g., “15% off” or “$5 off”)
  • Auction or requiring memberships pricing
  • Prices that cannot be independently determined without other elements (e.g., shipping fees and charges)
  • Bundle offers, rebates, coupons, mail-in offers, offers that include financing
  • Prices that require a minimum quantity purchase
  • Items that other retailers have listed as clearance, closeout, special hour/flash/limited quantity offers
  • Damaged, used or refurbished items
  • Pricing errors
  • In-store purchases (call the store where you made the purchase for their price match policy)
  • Prices as a result of pickup discounts
  • Price matches with other retailers for prices displayed from Thanksgiving through Cyber Week are at our discretion and may be limited in quantity during this period.

Price Adjustment Guarantee

What It Is

If you purchased something from AshleyFurniture.com in the last 30 days, and it's now listed at a lower price, let us know and we'll adjust it.

Price Adjustment Criteria

  • Identical Item: The product is the same size, model, SKU, quantity, brand, name and color.
  • 30 Days: You purchased the item from us within 30 days of the date of your price adjustment request.
  • Currently Valid: The item must be in stock and available for purchase at AshleyFurniture.com in your delivery zip code.

Here's How It Works

  1. Submit your price match request via chat.
  2. We'll then review and verify the price adjustment request.
  3. AshleyFurniture.com has the final decision to match an online price.

We Don't Adjust

  • Bundle offers, rebates, mail-in offers, offers that include financing
  • Prices that require a minimum quantity purchase
  • Items listed as clearance, closeout, special hour/flash/limited quantity offers
  • Damaged, used, or refurbished items
  • Pricing errors
  • Prices as a result of pickup discounts
  • Black Friday, Cyber Week and any special or holiday promotions are excluded.